We have answered our customer’s frequently asked questions about our painting services for you, below.
Are you covered by WCB / insurance?
Yes. All of our workers are fully covered by WCB and we have liability insurance that covers homeowners up to two million dollars.
Do you provide a warranty?
Yes. All exterior work we provide comes with a three-year warranty. If anything goes wrong with your paint due to our workmanship, we will repair it at our cost. For instance, this includes peeling paint due to improper preparation, but not normal wear and tear or problems resulting from structural deficiencies.
I can’t decide on a colour. What should I do?
You have two options: 1. Trial and error 2. Talk to Beto, a trained Interior Designer. In our opinion, it’s worth the money to consult a designer. The subtle differences in paint colours can drive you crazy if you don’t know how they will react to changes in lighting, etc. Beto can guide you through the process because he has the experience and expertise to know those subtle differences – he has a great eye for colour! By the time you add up all the samples you didn’t have to buy, it’s probably about the same cost. Call us about booking a colour consultation appointment at 604-722-7087
What is the difference between paint manufacturers? (Ie. Should I always use the most expensive paint?)
Every paint manufacturer has its strengths and weaknesses. But just because something costs more doesn’t make it better. It may just mean the advertising cost for that company is higher. Each paint must be evaluated in three ways: 1. Appearance 2. Durability 3. Application. For this reason, we use different paints from different stores for different reasons.
How often should I repaint the outside of my home?
It varies, but because of the climate in which we live, you can expect to repaint your house every 7 – 10 years. It is better to plan and budget for painting as part of normal maintenance on your home rather than trying to “get away” without doing it for as long as you can. Waiting too long will increase the cost of repair significantly as water damage can go well beyond the scope of what painting can solve.
The paint on my house is blistering. What can I do?
Blistering paint is usually a result of moisture and heat. Moisture under the surface causes paint to detach from the original structure and heat causes it to bubble. Some older homes have extensive problems with blistering. In such cases, the only way to truly guarantee good paint adhesion is to strip the paint in entire area and start with bare surface. Otherwise you are counting on primer/paint from long ago to maintain its bond with the underlying surface, which often it can no longer do. When blistering is a smaller problem, it is appropriate to simply scrape and sand loose paint in immediate area and apply appropriate bonding primer before top-coating (oil-based primers are best for wood).